{config.cms_name} Home / About Us / FAQ
Tuopu Industry (Jiangsu) Co., Ltd.
FAQ

Frequently Asked Questions

  • How long will it take to receive a response after the inquiry?

    We attach great importance to every inquiry. On weekdays, we will respond to inquiries within 8 hours of receiving them.

  • Are you a factory or a trading company?

    We are a direct manufacturer with independent production capabilities. It has two plants, as well as an international sales department, providing full process services from production to export.

  • What products do you mainly offer?

    We specialize in the production of  EPC contracting service of heating furnaces for customers in the petrochemical, coal chemical industries, and oil refinery. 

  • In which fields is the product mainly applied?

    Our products are widely used in various industries, including petrochemicals, automobile manufacturing, engineering machinery, mining equipment, agricultural machinery, shipbuilding, building hardware, etc.

  • Does it support customized production?

    Customized production is our core business. We can develop and manufacture based on the drawings or samples you provide.

  • Do you produce standard parts?

    Yes. In addition to customised products, we also produce products that are comprised of ethylene cracking furnace, hydrogen generation reformer, heating furnace for styrene unit, heating furnace for CDU&VDU, four-in-one reformer, reformer tube assembly for DRI, ethylene cracking tube, radiant coil, convection section, etc.

  • What is the company's production capacity?

    We have several modern production lines, and our annual production capacity is over 20000 tons. We can meet the needs of different customers with different purchase quantities.

  • What is the personnel structure of the company?

    Our company currently has 386 employees, including more than 10 engineers and over 30 professional technicians.

  • How to ensure product quality?

    We implement full process quality management. After each process, there is an inspection, and the final inspection of the finished product is full in accordance with customer requirements and international standards. 

  • What are the payment methods?

    The trade terms (such as FOB, CIF, etc.) will be confirmed when quoting. Batch production usually adopts a 30% advance payment method, with the remaining balance paid upon receipt of a copy of the bill of lading. We mainly accept T/T, but we can also negotiate to use L/C.

  • How to arrange the transportation of goods?

    We are close to the port and mainly use sea transportation, which is convenient and efficient. If urgent delivery is required, we can also arrange air freight through airports.

  • Which markets are the products mainly exported to?

    The products are exported to more than 30 countries and regions around the world, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.

    We provide products and services to numerous Fortune 500 companies and well-known OEM customers in the fields of rail transit, automobiles, engineering machinery, and more.

Focus on Large Industrial Furnace Tubes, and Provide EPC General Solutions.
Inquiry Us Now